This Cookie Policy explains how AidersPlus Inc. ("AidersPlus," "we," "us") uses cookies and similar technologies when you visit our website at aidersplus.ca or use our Platform. It should be read alongside our Privacy Policy.
1. What Are Cookies?
Cookies are small text files placed on your device by a website when you visit it. They allow the website to remember your actions and preferences (such as login status or language) over a period of time, so you don't have to re-enter them each time you visit or navigate between pages.
Similar technologies include pixel tags (also called web beacons or clear GIFs), local storage, and session storage. This policy uses the term "cookies" to refer to all of these technologies collectively.
Cookies can be set by the website you are visiting ("first-party cookies") or by other organizations whose content appears on that page ("third-party cookies"). They can be "session cookies" that are deleted when you close your browser, or "persistent cookies" that remain on your device for a defined period or until manually deleted.
2. Cookies We Use
2.1 Strictly Necessary
These cookies are essential for the Platform to function and cannot be switched off. They are typically set in response to actions you take such as setting privacy preferences, logging in, or filling in forms. You can set your browser to block these cookies, but parts of the Platform will not function correctly if you do so.
stripe_mid / stripe_sid — Fraud prevention and payment session tokens set by Stripe. Session / 1 year. Third-party (Stripe), strictly necessary for payment processing.
2.2 Functional
These cookies enable enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages. If you disable these cookies, some or all of these features may not function correctly.
locale — Stores your preferred language or locale setting. 30 days. First-party.
jotform_* — Functional cookies set by Jotform to support the photo checklist submission forms used in the booking process. Session. Third-party (Jotform).
2.3 Analytics
These cookies help us understand how visitors interact with the Platform by collecting and reporting information anonymously or pseudonymously. We use this data to improve Platform performance and user experience. These cookies are only set if you consent.
Google Analytics 4 (GA4)
Provider: Google LLC. Purpose: Measures traffic, session behaviour, and conversion events across the Platform. Data collected includes pages visited, session duration, device and browser type, and approximate geographic location (city level). Cookie names: _ga, _ga_*. Duration: 2 years / 24 hours. Data may be transferred to Google servers in the United States.
Meta Pixel
Provider: Meta Platforms Ireland Ltd. Purpose: Measures the effectiveness of our advertising on Meta platforms (Facebook, Instagram) by tracking conversions and page-view events. Cookie names: _fbp, _fbc. Duration: 90 days. Data may be transferred to Meta servers in the United States and other jurisdictions.
Google Search Console
Provider: Google LLC. Purpose: Verifies Platform ownership with Google and provides search performance data (impressions, clicks, average position). This service does not set cookies on visitors' devices; it relies on the verification meta tag and server-side data. No visitor-facing cookies are set.
Microsoft Clarity
Provider: Microsoft Corporation. Purpose: Records anonymized session replays and heatmaps to help us identify usability issues and improve the Platform experience. Cookie names: _clck, _clsk, CLID, ANONCHK, MR, MUID, SM. Duration: 1 year / session. Data may be transferred to Microsoft servers in the United States.
2.4 Marketing and Targeting
These cookies may be set through our Platform by our advertising partners to build a profile of your interests and show you relevant ads on other sites. They do not store personal information directly but uniquely identify your browser and device. These cookies are only set if you consent.
_fbp / _fbc — Meta Pixel advertising cookies. Used to deliver and measure Meta advertising campaigns. 90 days. Third-party (Meta).
IDE / DSID / NID — Google advertising cookies used for ad targeting and measurement across Google's advertising network. Up to 2 years. Third-party (Google LLC).
3. Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We do not control the use of these cookies and you should refer to each provider's privacy policy for more information about how they use the data collected.
Stripe, Inc. — Payment processing and fraud prevention. Stripe sets cookies necessary for secure payment capture and identity verification. Stripe Privacy Policy
Sharetribe — Marketplace platform technology. Sharetribe may set functional and session cookies as part of the marketplace infrastructure powering the AidersPlus booking flow. Sharetribe Privacy Policy
Google LLC — Analytics (GA4) and advertising measurement. Google sets analytics cookies when you interact with pages where GA4 is active, and advertising cookies where Google Ads measurement is enabled. Google Privacy Policy
Meta Platforms Ireland Ltd. — Advertising measurement (Meta Pixel). Meta sets cookies to measure ad conversion events and build advertising audiences. Meta Privacy Policy
Microsoft Corporation — Session analytics (Microsoft Clarity). Microsoft sets cookies to support anonymized session recording and heatmap functionality. Microsoft Privacy Statement
Jotform Inc. — Photo checklist forms used in the booking and damage-claim process. Jotform may set functional session cookies to support form submission. Jotform Privacy Policy
4. Managing Your Cookie Preferences
You have the right to decide whether to accept or reject non-essential cookies. You can exercise your cookie preferences in several ways:
Platform Cookie Banner
When you first visit aidersplus.ca, you will be presented with a cookie consent banner. You can accept all cookies, reject non-essential cookies, or select individual cookie categories. You can change your preferences at any time by clicking the button below:
Browser Settings
Most web browsers allow you to control cookies through their settings preferences. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org. Note that if you restrict cookies, you may not be able to use all features of our Platform.
We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. When we make material changes, we will update the "Final" date at the top of this page and, where required by applicable law, notify you by email or by a prominent notice on our Platform.
We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.
6. Contact Us
If you have questions about our use of cookies or this Cookie Policy, please contact us:
AidersPlus Inc. 3321 Mintwood Circle, Oakville, ON, L6H 0N6