Supplier Agreement

1. Eligibility and Onboarding

To list equipment on AidersPlus, you must:

• Be at least 18 years of age and capable of entering into a legally binding contract under applicable Canadian law
• Be located in, or conducting rental transactions within, the Province of Ontario, Canada
• Complete Stripe's identity verification and onboarding before a listing is activated and before payouts can be issued
• Complete the AidersPlus Supplier application and receive written confirmation of activation from AidersPlus

Activation is not guaranteed and is at AidersPlus's sole discretion. Government-issued identification is collected and processed by Stripe, not by AidersPlus through email, messaging applications, or other manual channels.

2. Listing Requirements

Each listing must:

• Accurately describe the equipment, including its condition, all included components, and any known defects, wear, or limitations
• Include at least three (3) clear, recent photographs that accurately represent the equipment's current condition
• State the rental period, pickup location, and any applicable restrictions
• Only include equipment owned by or under the lawful control of the Supplier
• Include equipment that is clean, in good working order, and safe for its intended use
• Not be subject to any lien, security interest, or encumbrance that restricts rental without prior written disclosure to AidersPlus

Suppliers are solely responsible for ensuring their equipment complies with all applicable safety standards, electrical codes, and regulations. AidersPlus does not inspect equipment. Marketplace review does not constitute an inspection certificate or safety certification.

Listings must be kept current. If a component is lost, damaged, or changed, the listing must be updated before the next Booking.

3. Approved Equipment Categories

Only equipment in the following approved categories may be listed on AidersPlus (the "Whitelist"). Any equipment outside these categories is strictly prohibited:

• Audio bundles (speakers, stands, mixers, wireless microphones)
• Lighting packages (LED uplights, par cans, basic controllers and accessories)
• Projector and screen kits
• Photo booths (iPad/SLR booths, props, backdrops, stands)
• Premium décor (flower walls, arches, pipe-and-drape, backdrops, décor bundles)
• Premium seating and table sets

AidersPlus reserves the right to update the Whitelist at any time.

4. Commission and Fees

4.1 Supplier Commission

For each completed Booking, AidersPlus retains a Supplier Commission equal to fifteen percent (15%) of the Rental Fee. The Supplier receives eighty-five percent (85%) of the Rental Fee, subject to any other deduction expressly authorized by the applicable Booking documents or required by law.

The Renter's CAD $8.00 Platform Service Fee, optional Damage Waiver fee, and applicable taxes are separate charges collected from the Renter and are not deducted from the Supplier's gross Rental Fee share.

4.2 Taxes

Suppliers are responsible for all taxes applicable to rental income earned through the Platform, including Harmonized Sales Tax (HST) where applicable. AidersPlus does not provide tax advice. Suppliers are encouraged to consult a tax professional regarding their obligations.

5. Payouts

Supplier payouts are processed through Stripe Connect. Payouts are initiated after a Booking is completed and no damage dispute is pending, typically within five (5) business days of Booking completion.

AidersPlus is not responsible for delays caused by Stripe's processing systems, financial institutions, or errors in Supplier-provided banking information. If a damage claim is confirmed and a Deposit charge is collected, the approved damage amount is disbursed to the Supplier's Stripe Connect account within five (5) business days of charge confirmation.

6. Supplier Obligations

As a Supplier, you agree to:

• Respond to Booking requests within forty-eight (48) hours — requests not responded to within this window are automatically declined
• Provide clear pickup instructions and be available within your stated pickup window
• Ensure that all equipment listed is in the condition described in the listing at the time of pickup
• Complete the AidersPlus Photo Checklist at both pickup and return
• Honour all confirmed Bookings except in documented exceptional circumstances
• Keep availability calendars accurate and up to date at all times
• Not conduct or facilitate any rental transaction outside the Platform in order to circumvent Platform fees
• Maintain any business licences or permits required for commercial equipment rental activity

AidersPlus does not provide insurance for Supplier equipment. Suppliers are solely responsible for obtaining and maintaining any insurance they deem appropriate for their listed equipment.

7. Cancellations and Performance

Suppliers are expected to honour all confirmed Bookings. A Supplier cancellation should occur only in exceptional circumstances, such as documented equipment failure, theft, or a declared emergency preventing pickup.

When a Supplier cancels a confirmed Booking:

• The Renter receives a full refund of all amounts paid, including the CAD $8.00 Platform Service Fee and the Damage Waiver fee if purchased
• The Supplier forfeits the Rental Fee for that Booking and no payout is issued
• The cancellation is recorded against the Supplier's performance metrics
• The Supplier's listing visibility in search results may be reduced

Repeat cancellations carry escalating consequences:

• Two or more cancellations within any ninety (90) day period: formal warning and listing demotion
• Three or more cancellations within any ninety (90) day period: account suspension

AidersPlus will not record a cancellation against a Supplier's performance metrics if the cancellation is due to documented equipment theft, mechanical failure, or a declared emergency, provided the Supplier submits supporting documentation within twenty-four (24) hours of the cancellation.

8. Contact

For questions about Supplier onboarding, listing requirements, commission, or payouts, contact:

AidersPlus Inc.
Email: info@aidersplus.ca
Phone: 289-400-3093
3321 Mintwood Circle, Oakville, ON L6H 0N6