Browse complete bundlesSearch the six approved categories by city and date on the marketplace.
How it works for Renters
Rent what your event needs—without guesswork.
Browse complete local bundles, review the details before you request, pay only after Supplier acceptance, and document pickup and return in one clear process.
✓ Stripe Identity before first Booking✓ No Deposit hold at booking3+ Photos at each handoff
End-to-end renter journey
Six steps from search to completed return.
The marketplace handles the transaction. The Renter and Supplier remain responsible for checking the equipment together and keeping clear evidence.
Review before requestingCheck contents, photos, condition, restrictions, dates, pickup details, policy and Deposit tier.
Verify your identityComplete Stripe Identity before your first Booking can be confirmed. Never email raw ID.
Submit a requestThe Supplier has up to 48 hours to accept or decline. Unanswered requests automatically decline.
Pay after acceptanceStripe processes the disclosed checkout only after acceptance. A successful payment confirms the Booking.
Pickup, use and returnEach party completes separate Jotform records with at least three current photos at pickup and return.
Payment clarity
Know what is charged—and what is not.
Nothing is charged while your request is pending. Once the Supplier accepts, review the exact amount before Stripe processes payment.
The Deposit tier is not paid, held, frozen or shown as a pending Deposit transaction at booking. It is card-on-file consent for a possible later charge only after the approved damage process.
Confirmed checkout may include
| Rental Fee | Set by the Supplier |
| Platform Service Fee | CAD $8 |
| Optional Damage Waiver | Exactly 10% of the Rental Fee, rounded to the nearest dollar |
| HST | 13% on the Rental Fee, Service Fee and purchased Waiver |
| Deposit tier | Disclosed separately; not charged at booking |
The optional Damage Waiver is a contractual risk-sharing benefit, not insurance. Eligible accidental physical damage is considered first, up to CAD $750 per Booking.
Pickup and return
Make the condition record before you leave.
Your confirmed Booking supplies the private, Booking-specific Jotform links. The Renter and Supplier submit independently.
Count the complete bundle
Compare every component with the Booking Summary and record anything missing or different.
Photograph current condition
Upload at least three current photos at pickup and at least three current photos at return.
Keep the confirmation
Save each submission reference until the Supplier's 24-hour claim window has passed.
If equipment is unsafe or materially different: do not proceed or use it. Record the concern, keep the conversation in Platform messaging and contact support@aidersplus.ca.
Card-on-file Deposit tiers
The category sets the maximum.
A possible later charge cannot exceed both the confirmed remaining loss and the applicable tier.
| Equipment category | Card-on-file Deposit tier |
|---|---|
| Audio Bundles | CAD $500 |
| Lighting Packages | CAD $300 |
| Projector Kits | CAD $300 |
| Photo Booths | CAD $500 |
| Premium Decor | CAD $150 |
| Seating / Table Sets | CAD $300 |
Claims and disputes
A timed, evidence-based process.
A Deposit charge is never based only on a Supplier accusation. AidersPlus reviews the records, gives the Renter a response opportunity and applies eligible Waiver coverage first.
Supplier claim
Must be filed within 24 hours after return with the required evidence.
AidersPlus notice
A valid claim and evidence context are sent within the next 24 hours.
Renter response
You have 48 hours after notice to submit a response and relevant evidence.
Written decision
Within 5 business days after all evidence, or up to 10 for a complex claim. Appeal within 7 days with material new evidence.
Cancellation clarity
Two different short-notice situations.
Keep these rules separate so urgent equipment requests are not confused with the 24-hour cancellation benefit.
Need equipment within 24 hours?
Use the marketplace's short-notice request path. Availability is not guaranteed until a Supplier accepts and payment succeeds.
Booking confirmed fewer than 10 days before pickup?
Cancel within 24 hours after confirmation for a full refund of all amounts paid, regardless of the listing policy.
Supplier cancellation or confirmed Force Majeure?
You receive a full refund of all amounts paid and Deposit consent ends without a charge.
Ready to start?
Find the bundle that fits your event.
Browse on the marketplace, then review the complete listing before submitting your dates.